Refund Policy

At Indigrow Hortitech, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

You have 7 days from the date of delivery to return an item. To be eligible for a return, your item must be unused and in the same condition that you received it.

Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days.

Non-Returnable Items

Certain items cannot be returned, including perishable goods like plants and seeds that have been opened or used.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund.

Contact Us

For any refund-related queries, please reach out to our customer support team.